Privacy Policy

This Privacy Policy explains how Focus House processes personal data in connection with its photography studio website and related product photography services for small brands.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Privacy Contact

Contact Information

Privacy email

[email protected]

Telephone

+994 51 283 68 71

Mailing address

7, Ağa Mirzə Əhmədov Küçəsi Dalan 8, Ganja, AZ

Privacy contact

[email protected]

How We Use Data

We use personal data to respond to inquiries, assess product count and styling needs, prepare quotes, coordinate product intake and delivery, review references and shot lists, manage sample setup approval, produce and edit images, deliver proof galleries and final files, process payments, maintain records, protect against misuse, and meet legal obligations. We may also use limited technical data to operate and secure the website.

Processing is limited to the business needs described here.

Service Providers and Partners

We may share personal data with service providers that help operate the website, manage communications, process payments, store files, support gallery delivery, or perform related administrative functions. These parties may use the data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only to support service delivery and administration.

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, lawful request, or similar legal process. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of our services.

Legal disclosures are limited to what is necessary in the circumstances.

User Rights

Your Rights

Depending on the circumstances, individuals may request access to their personal data, correction of inaccurate information, deletion where permitted, restriction of certain processing, or an explanation of how a request was handled. We may need to retain some information where required for legal, contractual, or security reasons.

Available rights may vary based on the nature of the request and applicable law.

Requests

How to Make a Request

To make a privacy request, a person should provide enough information for us to identify the relevant records and confirm the nature of the request. We may ask for additional details before acting on a request, and we will respond within a reasonable period under applicable law.

Requests are handled after reasonable verification of identity and scope.

Data Retention

We keep personal data only for as long as needed to manage inquiries, bookings, production, delivery, billing, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it unless a longer retention period is necessary for accounting, tax, contractual, or legal reasons.

Retention depends on the purpose for which the data was collected and any legal recordkeeping duty.

Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.

Data Category

Data We Collect

We may process contact details, inquiry content, booking information, product and shot-list details, delivery instructions, payment-related records, proof-gallery selections, communication history, and basic technical data such as device and browser information. Where products are received for studio work, we may also process information needed to identify the items, confirm intake, and manage the production workflow.

The categories collected depend on inquiry, booking, and delivery activity.

Collection Source

How We Collect Data

We collect data when a user submits a contact form, sends an email, arranges a planning call, shares a reference list, confirms a product delivery plan, reviews sample setup, selects proofs, or completes payment. We may also receive limited technical data automatically through the website and related service tools.

Most information comes directly from clients or from their use of the website.

Cookie Type

Cookies We Use

We may use essential cookies to support site operation, session cookies to maintain form or gallery interactions, and preference cookies to remember basic settings. If analytics or similar tools are used, they are intended to help us understand site performance and improve usability rather than to identify users for unrelated purposes.

Cookie use is limited to standard website functions and basic analytics where enabled.

User Control

Cookie Controls

Users may control cookies through their browser or device settings and may clear stored cookies at any time. Some site functions may not operate properly if cookies are disabled, especially features that support form handling, session continuity, or preference storage.

Browser settings can be used to limit or remove non-essential cookies.